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Finance clings to small-scale AI adoption.
August 19, 2026View Online | Sign Up | Shop
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Sponsor Logo: Celigo

Yo. OpenAI just rolled out a version of ChatGPT aimed at teenagers. ChatGPT for Teens is designed with stronger safety settings for youngsters, according to reports. That includes a prompt every 90 minutes telling teens to take a break. I guess we’ll find out if AI is any more effective than Mom and Dad at curbing screen time.

In this issue:

🦺 Playing it safe

🎢 “A roller coaster”

🏋 Back to the gym?

Luisa Beltran, Alex Zank, Courtney Vinopal

AI IN FINANCE

Process efficiency is small potatoes

robot hand pointing to receipt

Karetoria/Getty Images

Many companies aren’t “seeing the game-changing effect[s]” of agentic AI that they expected, because they’re “not optimizing” how they use the technology, according to Deirdre Ryan, global finance transformation leader at professional services firm EY.

Companies are “apply[ing] agentic AI to existing processes” and “tweak[ing]” them, according to Ryan, who estimates she speaks with two to three CFOs a week. While this may drive some “operational efficiency,” Ryan recommends that companies reimagine what they’re trying to accomplish. Then, determine the tasks needed to achieve this result, and “translate these jobs to an agentic finance workforce” with humans in the loop, Ryan told CFO Brew.

“What we’re saying to clients is that you don’t want to do things differently. You want to do different things—and what do we mean by that? What we mean is, understand the capabilities of these disruptive technologies and build in AI,” Ryan said.

Less strategic. What’s true for agentic AI is true for AI investment generally—the focus tends to be process efficiency. In a Gartner survey of more than 200 finance leaders conducted in March, 45% of respondents said their AI investments in finance lean toward productivity, while 20% said theirs lean toward decision quality.

“Many CFOs are prioritizing AI use cases focused on productivity and efficiency. However, boards place greater emphasis on investments that drive growth, improve decision-making, and deliver competitive advantage,” Shankar Keshav, principal analyst with Gartner Finance, said in a statement commenting on the survey in July.

How adoption of AI resembles the rollout of robotic process automation.LB

Sponsored By Celigo

AI agents on the books

Sponsor: Celigo

Finance teams aren’t struggling with AI because the technology isn’t ready. It’s because AI tools are being bolted onto already-broken processes.

Layering AI on top of disconnected systems creates more discrepancies, more manual reconciliation, and more risk at the exact moment your organization is ready to close.

Celigo’s playbook breaks down which finance tasks can benefit the most from AI right now and which ones still need a human touch.

Inside the playbook, you’ll get a five-question governance checklist that IT will ask for before approving any AI agent near your ERP. Plus, you’ll get three real workflows built to pass audits, not just impress in a demo.

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ECONOMIC RISKS

Maybe they just need AC

eu flag over liquid natural gas refinery

Anton Petrus/Getty Images

Even before this summer’s rash of heatwaves, European finance chiefs were in a sweat.

According to Deloitte’s spring European CFO survey, nearly half (48%) of respondents said they felt worse about their organizations’ financial prospects than they did three months earlier, which is nearly double the 25% of respondents who said so in Deloitte’s fall survey.

European finance executives haven’t felt that pessimistic since the 2022 energy crisis and Russia’s invasion of Ukraine, Deloitte’s report on the March–April 2026 survey said.

Waning optimism isn’t too surprising, Deloitte experts noted, due to an energy crisis stemming from ongoing Middle East conflict. The European Commission noted in its spring economic forecast that it expected “weaker economic activity, as the conflict in the Middle East triggers a new energy shock that reignites inflation and shakes economic sentiment.”

Geopolitical risk was a leading concern for the 1,100+ CFOs across 12 countries that Deloitte surveyed. The top geopolitical risks included “energy shocks, Middle East conflict escalation, and critical material disruption—closely correlated risks signaling that CFOs expect compound, systemic shocks rather than isolated events,” according to the report.

Europe’s CFOs are turning to cost reduction and risk analysis.—AZ

Sponsored By Arist

Sponsor: Arist

Never be surprised by a variance again. The why isn’t in the ledger; it’s spread across the people who booked the trips, approved the reports, and changed the policy. Arist Diagnostic interviews every single one of them, pulls the data behind the number, and comes back with recommendations and data you can query. Ask before the board asks you.

MEDICAL BENEFITS

Weighty GLP-1 costs

Stack of GLP-1s from Eli Lilly and Novo Nordisk

Michael Siluk/Getty Images

GLP-1 medications for weight loss are biting into large employers’ budgets, and in some cases coverage has become financially untenable, recent examples suggest.

Bank of America CEO Brian Moynihan recently said that the company is spending more than $250 million annually on GLP-1s, representing 13% of its total healthcare spending. BofA has no plans to drop coverage, though, as Moynihan cited both short- and long-term benefits for the workforce and the bank, which anticipates spending less on healthcare for obesity-related conditions, such as cardiovascular events.

Starbucks, on the other hand, recently stopped covering GLP-1s for weight loss, Business Insider reported on Aug. 7. The coffee chain isn’t the only high-profile employer to do so—PwC told US staff it would no longer cover the medications for weight loss back in the spring, according to the Financial Times. Though neither company disclosed its GLP-1 spend, a recent survey indicates that the costs of this drug category are prompting some large employers to reconsider coverage. Nearly eight in 10 employers surveyed by the Business Group on Health, whose members include large organizations, said GLP-1s were driving an increase in their company’s health costs, and 10% say they likely wouldn’t continue coverage in 2027.

Such examples show how the rising popularity of GLP-1s are affecting decision-making around benefits, even as policymakers seek to lower the cost of the medications.

As more GLP-1 drugs come to market, prices should come down, HR Brew reports.CV

Sponsored By Maximor

Sponsor: Maximor

Millions in reported revenue can hinge on a single recognition call. Usage-based pricing is forcing calls that no one has had to make before. ASC 606 wasn’t built for pre-token billing, prepaid credits, or outcome fees. Maximor’s playbook answers six of the hardest revenue recognition questions, with answers cited to ASC 606 and verified with Big Four guidance, end-to-end. Download the playbook.

market forces

market forces chart

Francis Scialabba

Today’s top finance reads.

Stat: More than $200 million. That’s how much money was lost to train robberies in the US in 2025. 🚆 (Bloomberg)

Quote: “AI slop is a double-edged sword in that a lot of these platforms experienced upticks in engagement as a result of it. But then, it got to a point where it became a liability because there’s so much flotsam and jetsam that it’s now hard for users to find the kind of quality that they’re looking for.”—AI expert Paul Shovlin (New York Times)

Read: What CFOs and finance leaders would do if quarterly reporting became optional. (WSJ)

AI-ready processes: AI can’t fix broken processes. Celigo’s playbook breaks down which finance tasks are ready for AI, including invoice matching, AR triage, and close orchestration—and which ones aren’t. Here’s what you need to know.*

*A message from our sponsor.

State of finance hiring

2024 finance hiring trends

Getty Images

Finance and accounting skill sets are shifting fast. Finance leaders explain how those changes are reshaping hiring cycles, talent evaluation, and how they develop employees for the roles ahead.

Check it out
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Written by Luisa Beltran, Alex Zank, and Courtney Vinopal

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